It’s been years since I choreographed or composed, I tell myself as I look at the 10ft+ cross-channel journey map I spent that last week creating. I look again and I step back for a minute. The multi-day journey starts to resemble a musical score, a symphony in visual and digital means. I take a minute, or a few, I’m not quite sure how long, but it feels like forever. In one afternoon, I’ve completely re-defined how I define UX and what it means to me.
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